Insurance · Brokers and agencies
From quote to claim, without phone calls.
Your policyholders get a quote, take out a policy and report a claim from their phone, branded as your brokerage. Your claims handlers review what matters and stop chasing information.
All your policyholders at once. Teraflex handles them all.
Who takes part
The brokerage, its claims handlers and its policyholders, in the same process.
The brokerage
Decides which products and processes to offer and to whom.
The claims handlers
Review and confirm what matters, especially claims.
Policyholders and prospects
Get quotes, buy and report from their phone, without waiting on hold.
Each client, their own processes
A prospect does not see the same as someone who already has a policy.
Prospects
What they need to get to know you and take the next step.
Policyholders
Everything in one place, with no calls to ask.
Processes
A policyholder’s complete journey.
Quotes
Without Teraflex
Calls and emails back and forth to gather the details for a quote.
With Teraflex
The client answers what is needed from their phone and the quote comes out ready.
Who reviews
Someone from the brokerage confirms it before sending.
Taking out a policy
Without Teraflex
Missing documents, pending signatures and sales that go cold.
With Teraflex
The client provides what is needed in the app and knows where things stand.
Who reviews
The team checks the documents before issuing the policy.
Reporting and handling claims
Without Teraflex
The policyholder calls in a rush, explains what happened and then has to give everything again.
With Teraflex
They report it from their phone with what is requested and follow its status without calling.
Who reviews
A claims handler reviews every claim. None is accepted without a person.
Your brokerage’s app
Your policyholders see your brokerage, not just another insurer.
With your logo and your colours. The client relationship stays yours, and now it is in their pocket.
«After a claim, clients want to talk to a person»
And they do. A claims handler reviews every claim, but without asking for the same details three times.
«My clients won’t install another app»
It is their brokerage’s app, with its branding, and it only asks for what you need.
Shall we talk about your brokerage?
Tell us which process takes up most of your time and we will show you how it would work in Teraflex.
